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Burst pipes and water leaks

A burst pipe under the house or a leak you can't see brings on water damage fast, and it doesn't wait for business hours. Old galvanised pipework and tight underfloor access are common in Wynnum's older homes, which is often where the problem starts.

Inside a bathroom of a low-set brick home, a toilet cistern lid is removed to reveal the fill valve and float

What the job involves

Leaks found and repaired, from under the sink to under the house.

What's included

  • Locating leaks under sinks, in walls or under the house
  • Repairing burst or corroded pipework
  • Assessing older galvanised pipe common in Queenslanders
  • Cleaning up the work area afterward

How we run a burst pipes and water leak job

  1. Step 1:

    Ring us when it happens, even outside business hours

  2. Step 2:

    We tell you the after-hours rate before heading out

  3. Step 3:

    We find the leak, from under the sink to under the house

  4. Step 4:

    We repair the cause rather than patching the symptom

  5. Step 5:

    Work area cleaned up and what was done explained

Questions first? Call 0491 572 549

Before you get in touch

Do you come out after hours?

For burst pipes, no hot water and blocked toilets, yes, when one of us is available. After-hours rates are higher and we'll tell you the rate on the phone first.

My hot water has stopped. Repair or replace?

It depends on the age of the unit and what's failed. We'll check it and give you both prices where repair makes sense, so you can decide.

Do you work on older Queenslanders?

All the time. Old galvanised pipe, tight underfloor access and add-on bathrooms are a normal week around here.

Why does my drain keep blocking?

Usually tree roots, a sag in the pipe or a broken joint. A camera inspection shows us which, so the fix lasts longer than a clear-out.

Can you connect a gas cooktop or barbecue?

Yes. Mitch does our gas work, including cooktops, gas hot water and outdoor barbecue points, and tests everything before we leave.

Which suburbs do you cover?

Wynnum, Manly, Manly West, Lota, Wynnum West, Hemmant, Tingalpa, Murarrie, Belmont and Gumdale. Ring if you're nearby and we'll let you know.

Do you charge a call-out fee?

Yes. It covers getting to you and the first half hour, and we'll tell you how much it is when you book.

How the job is priced

The call-out fee covers getting to you and the first half hour, told to you on the phone before booking. After-hours work is charged at a higher rate, and that rate is given to you before we head out. The job price depends on where the leak is and how much pipe needs repairing.

Ring anyway if it's after hours and we'll tell you honestly whether it can wait till morning

Need help with burst pipes and water leaks?

Ring Tidewell now, after-hours rate told to you before we come out

Sample site · fictional business, made by TradeDraft to show what we build